Frequently Asked Questions
Everything you need to know about your wakeboarding gear and orders.
What is the standard shipping time for wakeboard towers and racks?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location, while international shipping may take 10-15 business days.
Do your wakeboard towers fit all boat models?
Our universal wakeboard towers are designed to fit a wide range of boat widths. We recommend checking the specific width measurements listed on each product page to ensure a perfect fit for your hull.
What is your return policy for water sports equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that installed towers or hardware are not eligible for return due to safety and structural integrity standards.
Are Wanted Wake products covered by a warranty?
Yes, all our hardware, including towers and racks, comes with a 5-year structural warranty against manufacturing defects to ensure you can ride with total confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for eligible customers.
How do I maintain my polished aluminum tower?
To prevent oxidation and maintain the shine, we recommend rinsing your tower with fresh water after every use, especially in saltwater environments, and applying a quality aluminum polish twice a season.